Shipping policy

  • Once payment is received, all items will be shipped from our Hawaiʻi distribution center within 2 business days.
  • All packages are sent with USPS and typically reach their destination within 3 - 5 days. Questions should be followed up with USPS directly. 
  • USPS tracking numbers are automatically provided upon shipping.
  • If you have not received your order within 7 business days of shipment, please contact us at mail@hawaiiverse.com.
  • Free shipping may be significantly slower to reach your destination depending on your location.